**Please note that USPS is currently experiencing longer delivery times. Standard shipping may temporarily require more time to be delivered. You may find more information at the USPS link here.
We process orders *within 1-2 business days* Monday to Friday.
Orders placed over the weekend will ship the following business day.
All orders ship from Boca Raton, FL USA.
DOMESTIC SHIPPING
Free standard shipping on all orders over $100.
*Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied!
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| *Standard Shipping Orders Over $75 | 3-5 business days | FREE |
| *Standard Shipping Orders Under $75 | 3-5 business days | $6.95 |
| **Expedited Shipping | 2-3 business days | $14.25 |
| **FedEx Standard Overnight | 1 business day | QUOTED |
Delivery times are estimated AFTER shipping and based on business days (Monday-Friday) and do not include holidays. We do not ship on Saturdays or Sundays.
- *Standard Shipping:
- All 50 states within the US including PO Boxes.
- Available to APOs/FPOs and US territories.
- Signature required on orders $350 or more.
- **Expedited and Overnight Shipping:
- Orders must be placed by 1PM EST to be shipped the same business day.
- If order is placed after 1 PM EST, it will not ship until the next business day.
- Estimated delivery times are based on business days (Monday-Friday) and do not include holidays.
- Signature required on orders $350 or more.
- Available to all 50 US States.
- Not available to PO Boxes, APO/FPO, and US territories.
PROCESSING TIMES
All orders ship from Boca Raton, FL USA
Standard Orders
Orders are processed and shipped within 1-2 business days. We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays or Sundays.
Expedited Orders
Orders MUST be placed by 1PM EST to ship same business day. Orders placed AFTER 1PM EST will ship next business day. We do not ship on Saturdays or Sundays.
Expedited Shipping: If your order is successfully submitted before 10 AM EST on business days (Monday-Friday), then we will work hard to get your order packed and shipped out to you that day!
TRACKING YOUR ORDER
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.
Carrier Contact Numbers:
- USPS: 1-800-275-8777
- International USPS: 1-800-222-1811
- FedEx: 1-800-463-3339
- UPS: 1-800-742-5877
Jade Sage Shop is NOT responsible for:
- Delays with USPS, UPS, or FedEx
- International Duties or Customs Charges
- If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
- Lost, damaged, or packages marked as delivered. To file a claim with the carrier, please click the following links:
If you have any questions or concerns, please click here to contact our customer service team.